We'll take care of you... Place your order on form insert. Print all information clearly to speed your order. Give size, color, quantity and description of item. Please make sure your name, address and zip code are clearly shown on each order. List Customer number if known. When ordering by mail, be sure to allow extra time for your mail order to reach us -we want you to get it on time. For fast service... place your orders by phone! 99% OF ALL ORDERS ARE SHIPPED WITHIN 24 HOURS! JUST CALL TOLL FREE 1 (800) 343-9670 ! Please have ordering information ready. Due to the high cost of processing, we ask that your orders total at least $25.00 -our minimum order. Let our service reps help you if you have a question about the status of your order, C.O.D. amount, product description or delivery time. Our representatives are here to help and can answer most questions while you are on the telephone. Your total satisfaction is our goal. If you are in any way dissatisfied with our service or products, or if you would like to offer suggestions on any aspect of our business, please call us at 1 (800) 343-9670. Placing your order... Questions ? Customer Service Best Price Guarantee Customer satisfaction! Returns Solo Slide strives to give you, our customers, the best value for your money! If, however, you find a lower price on an identical item we stock, even rice Guarant if it is an advertised t P special, we will meet that price and thank you for bringing it to our attention. Authorization must be obtained in advance from SOLO SLIDE. All merchandise (except special orders and cut items) may be returned for credit within 30 days if in new, unused and saleable condition. Send returns insured parcel post or UPS with a copy of invoice and detailed explanation. Returns subject to 15% restocking charge. We want you to be satisfied with your order in every way. If you discover any problem when you open your package, please call us immediately -we will correct it! If the package doesn't include EVERYTHING you ordered, please call us so we can rush the missing item to you. We'll be glad to fix it! We carry a large variety of items, some of which are not listed in this catalog. Please feel free to write or call about any item you may need. If you have suggestions about items we should carry, please tell us. Special orders Bes ee every step of the way. Prices Because of fluctuations in market conditions beyond our control, Our PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. You will always be given the benefit of the lowest price in effect at the time your order is placed. · An extra 5% discount is allowed when your check accompanies your order (except sewing machines, equipment, and special orders). · Orders may be charged to VISA, Master Card, American Express, Optima, Discover (no discount). · All other orders may be shipped C.O.D. ATM · Returned checks subject to $25.00 charge rywe Shipping Shipping Information... Scheduled Delivery days from Solo Warehouse by UPS Ground Service Warehousing UPS Ground Delivery $0-$100........................................................$7.95 $100 and over...............................................FREE 1 2 2nd Day Air Delivery $0-$100.......................................................$22.95 $100 and over............................................$18.95 3 4 5 6 Virgin Islands C.O.D. under $100.00...............................$16.95 C.O.D. under $100.00..............................$32.95 C.O.D. over $100.00..................................$9.00 C.O.D. over $100.00.................................$27.95 USE YOUR CREDIT CARD TO SAVE C.O.D. ($9.00 CHARGE) Freight charges will be added to all Alaska, Hawaii, Puerto Rico, Virgin Islands and Canada Orders SOLO Air Express Delivery 2 business day UPS air mail is now available for $12.95 added to regular shipping charges. (maximum 10 lbs) Alaska UPS Next Day Air UPS 2nd Day Air Priority Mail Hawaii UPS Next Day Air UPS 2nd Day Air Priority Mail Puerto Rico UPS Next Day Air UPS 2nd Day Air Priority Mail UPS Next Day Air UPS 2nd Day Air Priority Mail 1